CUSTOMER SUPPORT
LS산전 서비스센터
LSIS Service Center
LSIS Service Center
LSIS Service Center has engineers, a customer center, materials, and product storage.
We provide technical support to customers including installation, trial run, A/S, problem cause analysis, and on-site technical support.
Our target is to complete on-site service within 48 hr of receiving an A/S request, and we are doing our best to provide the best technical support to around 400 customers.
Support Area
- Professional Support for Products
- Service Request, Service Center, and Service Partner Info
- Inquiry on Purchase, Partners
- Customer Training
- Responsible Departments, Contact
- Request for an Online Electric Product Catalog / Request for Sending
- Response to a Technical Inquiry through Web
- Terminated Products, Transferred Products, Cancelled Products, and Service
- Customers’ Opinions (Complaint, Compliment, Proposal, Etc.) / HAPPY CALL
Free and Paid Service Period for Products
| PLC, HMI, INV ※1 | 1 years | 1.5 years |
| Solar Power PCU ※2 | 4.5 years(2.5 years) | five years(3 years) |
| Solar Power Module | Product warranty for 4.5 years (PID module) 91.5% output guaranteed for 9.5 years; 83%, for 24.5 years (General module) 90% output guaranteed for 9.5 years; 80%, for 24.5 years |
Product warranty for five years (PID module) 91.5% output guaranteed for 10 years; 83%, for 25 years (General module) 90% output guaranteed for 10 years; 80%, for 25 years |
Here is the free/paid service period for LSIS products.
Go to “Online Inquiry > Customer Inquiry” or call 1544-2080 for product information, download, technical support, service support, purchase, and other product inquiries.
Quick service, reliable technical support
Customer Center – 1544-2080
- Weekdays (Monday–Friday) 09:00 a.m. – 05:00 p.m. (Lunch: 12:30–01:30 p.m.)
- Please understand that it may be difficult to receive professional support on holidays, Saturday/Sunday, legal holidays, and company-specified holidays, and if there are too many requests for technical support.